Privacy Policy
Updated December 12, 2024
Privacy Policy
U.S. Privacy Policy
Introduction
Your privacy matters to us at BDC.ai. This Privacy Notice ("Notice") explains the personal information we collect, use, and share. It applies to our website, services, and communications. If you have any questions about this Notice, please contact us at support@bdc.ai.
Who we are
We are BDC.ai, a company that helps automotive dealerships improve their sales and customer engagement through AI-powered tools. References to "we," "us," and "our" refer to BDC.ai. We can be reached at:
BDC.ai
Attn: Data Privacy
601 W Fort St
Detroit, MI 48226
Email: support@bdc.ai
What information we collect
Consumers (Website Visitors of Our Customers):
If you interact with a website using BDC.ai tools, we may collect:
-Your IP address and geographic location (derived from IP).
- Browser details and device information.
- Pages visited and time spent on them.
We do not collect personal information like your name or email unless you choose to provide it.
Customers (Businesses Using BDC.ai Services):
We may collect:
- Contact details (name, email, phone number).
-Business information, including billing details.
-Usage and performance data related to BDC.ai tools.
Prospective Customers (Visitors to BDC.ai's Website):
If you submit a contact request, we may collect:
Your name, email, and any message you send us.
How we use your information
We may share information about you with:
-Dealerships and businesses by providing reports about usage of their websites.
-Resellers who provide BDC.ai's services to our Customers on our behalf. These partners may have access to the same reports.
-Customers by forwarding the information you provide through an online contact form or by responding to an email or text message, but only if you submit such a form or reply.
-Vendors that help us manage email communications, customer support tickets, or other essential business operations.
-Ad vendors such as Criteo that display targeted advertising for our Customers. To learn more about Criteo's services, refer to their privacy policy. For information about cookies set by ad vendors when visiting a website using our tools, please review our Cookie Notice.
Data Retention
Data retention We retain your data, including records of calls or messages, only as long as necessary to provide services, comply with legal obligations, or fulfill legitimate business needs.
Your rights and choices
You have control over your data:
-Access and Updates: Customers and Prospective Customers may access or update their account information by emailing support@bdc.ai.
-Opt-Out: Consumers may opt out of receiving AI-driven communications (email, SMS, or calls) by following the instructions provided or replying with "STOP."
Opting out will not affect non-promotional updates, such as account notifications.
Contact Us
If you have any questions or concerns about this Notice, please contact:
BDC.ai
Attn: Data Privacy
601 W Fort St
Detroit, MI 48226
Email: support@bdc.ai
